1. Introduction
This Cookie Policy explains how RUNO Legal Technology Limited (“RUNO”, “we”, “us”, or “our”) uses cookies and similar technologies on our website and platform (collectively, the “Service”).
This policy should be read alongside our Privacy Policy, which explains how we handle personal data generally.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently and provide information to website owners.
Types of storage technologies we use:
- Cookies — Small text files stored in your browser
- Local Storage — Data stored in your browser's local storage
- Session Storage — Data stored for the duration of your browser session
3. Legal Basis (PECR Compliance)
Our use of cookies complies with the Privacy and Electronic Communications Regulations 2003 (PECR) and ePrivacy Directive requirements:
| Cookie Type | Legal Basis | Consent Required |
|---|---|---|
| Strictly Necessary | Legitimate interest | No (exempt under PECR Reg. 6) |
| Functional | Consent | Yes |
| Analytics | Consent | Yes |
| Marketing | Consent | Yes |
We do not place non-essential cookies until you have given consent.
4. Cookie Categories
4.1 Strictly Necessary Cookies
These cookies are essential for the Service to function and cannot be switched off. They are usually set in response to your actions, such as logging in or setting privacy preferences.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| auth_token | Authentication session | 24 hours | RUNO |
| session_id | Session management | Session | RUNO |
| csrf_token | Security — prevent cross-site request forgery | Session | RUNO |
| cookie_consent | Remember your cookie preferences | 1 year | RUNO |
| tenant_context | Multi-tenant identification | Session | RUNO |
You cannot opt out of strictly necessary cookies as they are required for the Service to function.
4.2 Functional Cookies
Consent RequiredThese cookies enable enhanced functionality and personalisation, such as remembering your preferences.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| theme_preference | Remember dark/light mode setting | 1 year | RUNO |
| language | Remember language preference | 1 year | RUNO |
| sidebar_state | Remember sidebar collapsed/expanded | 1 year | RUNO |
| timezone | Remember timezone setting | 1 year | RUNO |
4.3 Analytics Cookies
Consent RequiredThese cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _analytics_id | Anonymous visitor identifier | 2 years | RUNO |
| _page_views | Track pages visited (anonymised) | Session | RUNO |
| _feature_usage | Track feature adoption (anonymised) | 30 days | RUNO |
Data handling:
- All analytics data is anonymised
- IP addresses are not stored
- Data is aggregated for reporting
- No personal identification from analytics
4.4 Third-Party Cookies
Some third-party services we use may set their own cookies:
| Provider | Purpose | Cookie Policy |
|---|---|---|
| Cloudflare | Security, DDoS protection, performance | View Policy |
| Stripe | Payment processing (on billing pages only) | View Policy |
We do not use advertising or marketing cookies. We do not track you across other websites.
5. Your Cookie Choices
5.1 Cookie Consent Banner
When you first visit our Service, you will see a cookie consent banner allowing you to:
- Accept All — Enable all cookie categories
- Reject Non-Essential — Only strictly necessary cookies
- Manage Preferences — Choose specific categories
5.2 Cookie Preference Centre
You can change your cookie preferences at any time by clicking the Cookie Settings link in the footer or using the preference panel at the top of this page.
5.3 Browser Settings
You can also control cookies through your browser settings:
Chrome
Settings > Privacy and Security > Cookies
Firefox
Settings > Privacy & Security > Cookies
Safari
Preferences > Privacy > Cookies
Edge
Settings > Cookies and Site Permissions
Note: Blocking all cookies may affect Service functionality.
5.4 Do Not Track (DNT)
We respect the Do Not Track browser signal. When DNT is enabled, we do not place analytics cookies. Strictly necessary cookies are still used. This is detected automatically from your browser settings.
6. Cookie Consent Record
When you provide cookie consent, we record:
Cookie categories you accepted/rejected
Timestamp of your consent
Method (banner, preference centre)
Consent version for audit purposes
This record is retained as evidence of consent per PECR and GDPR requirements.
7. Cookies We Do NOT Use
RUNO does not use:
- Advertising cookies — We do not display ads
- Cross-site tracking cookies — We do not track you across the web
- Social media cookies — We do not embed social media trackers
- Profiling cookies — We do not build advertising profiles
8. Cookie Duration
| Category | Typical Duration |
|---|---|
| Session cookies | Deleted when browser closes |
| Persistent cookies | Up to 2 years |
| Consent cookie | 1 year (then we ask again) |
9. Updates to This Policy
We may update this Cookie Policy to reflect:
- Changes in cookies we use
- Changes in the law
- Changes in our practices
When we make significant changes:
- We will update the “Last Updated” date
- We may reset cookie consent if new categories are added
- Material changes will be notified via the Service
10. Contact Us
If you have questions about our use of cookies:
Data Protection Officer: dpo@runo.legal
Privacy Enquiries: privacy@runo.legal
See our Privacy Policy for information about your data protection rights.
11. Regulatory Information
11.1 UK Regulation
Our cookie practices comply with:
- Privacy and Electronic Communications Regulations 2003 (PECR) - Regulation 6
- UK GDPR - For personal data in cookies
- Data Protection Act 2018
11.2 EU Regulation
For EU visitors:
- ePrivacy Directive (2002/58/EC) as amended
- GDPR - For personal data in cookies
11.3 Supervisory Authority
UK Information Commissioner's Office (ICO)
- Website: https://ico.org.uk
- Guidance: ICO Cookie Guidance
Document Control
| Version | Date | Changes |
|---|---|---|
| 1.0 | January 2026 | Initial release |
This Cookie Policy was last updated on the date shown above. For questions, contact privacy@runo.legal.